Revolutionizing the "call" system! No need to download an app, just read the 2D code KURUBELL", a call system that can be used without an app DL and by reading a 2D code, has been officially released.
Free trials are now available with a temporary ID issued!
株式会社マイコール
My Call Inc. (Head Office: Taito-ku, Tokyo; Representative: Satoshi Tsugahara), a call equipment manufacturer, officially released KURUBELL, a dedicated call application using two-dimensional codes, on September 1.
KURUBELL 2D code reading
KURUBELL" is a communication tool that allows customers to call staff and send messages by reading 2D codes.
When a customer visits a store and scans the 2D code attached to the sales floor with his/her smartphone, a pre-defined message is displayed.
KURUBELL message
The customer selects one of the messages and sends it. The message is then displayed on the store staff's smartphone.
The staff member who receives the call can check the content and send a pre-set reply message back to the customer.
This greatly reduces the stress on both the customer and the staff member.
This is effective in situations such as the following
At a mass retailer
Customer: Does not know where the product he/she is looking for is located.
Customer wants to call a staff member, but cannot see him or her.
Staff: I want to know what I want in advance.
I want to tell the staff that I'm going to keep them waiting...
I want to tell them that I'm going to keep them waiting, but...
→KURUBELL can share the information of staff who have responded to a request among all staff members, preventing duplicate responses or omissions.
At a game center or pachinko parlor
Customer: I want to clear a coin jam.
Customer: I want to call a clerk without leaving my seat.
Staff: I don't know which game table I am called to.
Staff: I want to call out from each game table, so I have a hard time deciding which table to call out...
→There is no limit to the number of 2D codes that can be issued. If 2D codes are posted on all game tables, customers can call a staff member without leaving their seats. The codes are displayed in the order in which they are called, so there is no need to worry about the order in which they are to be handled.
At a hotel
Customer: I need to ask for help, but the front desk is disconnected...
It is troublesome to make a request in person or by phone...
Staff: I can't handle internal calls from guest rooms...
If I knew what I wanted to ask for in advance, I wouldn't have to go back and forth so many times...
I need to give urgent instructions to the cleaning staff...
→Hotels are now tending to do away with internal telephones. Instead, KURUBELL will communicate your requests to the staff. KURUBELL can also be used as a communication tool between staff members.
At a facility management company
Tenant: The toilets are dirty...
I don't have any supplies... I need you to bring them in.
I need you to change the light bulbs.
Management company: Too many requirements from tenants...
It is very difficult to assign work to the on-site personnel...
→The same problem occurs not only in commercial facilities, but also in management companies of condominiums. This service facilitates communication between tenants and management companies, and between residents and management companies.
Service Overview
Service name: KURUBELL
Date of service launch: September 1, 2024
Fee: Standard Plan = 14,800 yen/month for one store and 10 staff terminals
Inquiries: Phone: 0120-210-269
Email: info@kurubell.com
URL ： https://kurubell.com/
A free demo trial is available upon issuance of a temporary ID.
Please contact us for more information.
Company Profile
Company name: Mycall Inc.
Location: Tawaramachi City Building 8F, 2-10-13 Kotobuki, Taito-ku, Tokyo 111-0042, Japan
Representative: Tetsu Tsugahara, President and Representative Director
Establishment ： July 25, 2013
Business description: Manufacture and sales of cordless chimes and ringing bells,
and planning and manufacturing of the system.
URL : https://mycall.co.jp/
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