Celebrating its 20th anniversary, Chezvous Corporation, a housekeeping and childcare support company a housework and childcare support company now in its 20th year of operation, will expand its to provide housework sharing services for luxury condominiums.

Chezvous Co. (Head Office: Shibuya-ku, Tokyo; President: Masaki Mikuni; hereinafter "Chezvous"), a provider of housekeeping and childcare support services in the Tokyo metropolitan area, is expanding its new service offering for luxury apartments.

Housekeeping Support

As the need for housekeeping support services continues to grow, there is an increasing number of requests for services that meet various needs in daily life, such as residents' requests for casual and reliable minor housekeeping support in the form of permanent housekeeping service staff at a particular condominium.

This service was jointly developed with Quality Life Concierge Co., Ltd. ("QLC"), a major condominium concierge company that is a group company of Chev Co., Ltd. and provides a convenient and reliable housework support service tailored to the lifestyle of the customer, with a particular focus on support when the customer is away. This is a convenient and reliable service that specializes in providing support when you are not at home.

Outline of the service

(1) Dedicated staff on site

Trained staff from Chev Co. and QLC will be stationed in the condominium to respond to various needs that arise in daily life. Many of our customers use our services on a regular basis.

(2)Convenient and reliable support

We offer a full range of support services to ensure your peace of mind when you are away from home. We provide flexible services such as receiving packages, ventilating rooms, watering plants, and shopping on your behalf. (Excluding some services)

■Characteristics of this service

This service solves concerns about using housekeeping support services and provides an opportunity for many people to start using this service in a convenient and easy-to-use manner.

(1) Prompt and courteous service

Because we are stationed at the condominium, we are able to respond immediately to detailed needs and minor problems in housing.

(2) Reliable, face-to-face service

The staff can be seen, so you can use the service with peace of mind.

(3) Easy and quick service

With a minimum time of 15 minutes per service, even minor household chores can be requested when needed and for as long as needed. Since the service is provided by resident condominium staff, scheduling is flexible and can be arranged on short notice.

(4) Affordable pricing

Services are provided at affordable prices, and the fees are clear, so you can feel secure in your request.

(Examples of services offered)

Leave your belongings with us when you are away from home

Watering plants while you are away

Simple cleaning when you are away

We have been used by the following types of apartments.

Many of our customers are high-end condominiums that are considering and implementing the deployment of manned services to improve service.

Comments from users

We use the service a lot because it's reasonably priced and quick." (31-year-old male)

I can make a request at the front desk quickly and easily, so I use them a lot. (30 year old female)

I use it because the staff knows me and I feel safe when they enter my room." (28-year-old female)

■Company Profile

For 20 years since our establishment in 2004, we have been providing lifestyle-oriented, customized services to Japanese customers and residents of more than 40 countries around the world under the philosophy of "Always next to Happiness. We believe that service is more than just providing technology; we put our heart and soul into what we do. We have served more than 7,000 households, with more than 1,000 households and more than 30,000 visits per year.

Our services are also widely used by expatriates and wealthy people living in Japan, as well as residents of luxury apartments in Roppongi Hills and Midtown.

Company Name : Chev Co.

Establishment ： January 2004

Capital ： 43.5 million yen

Representative ： President and Representative Director, Maki Mikuni

Location ： 3F, 4-3-6 Shibuya, Shibuya-ku, Tokyo

Number of employees: Approx. 200

Main Clients: Affluent Japanese, expatriates, etc.

Achievements: Ranked 7th in the National Comprehensive Survey of Service Industry 2023 (Housework Support Sector)

URL ： https://www.chezvous.co.jp/