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Pet Medical Service for a New Era Online Animal Hospital Talkvets" to be launched on October 10

株式会社リワーディング

Rewarding Co. (Location: Osaka City, Osaka; Representative: Chihiro Maeda) will launch "Talkvets," a new service that allows users to make video calls to veterinarians from the comfort of their own homes, on October 10 (Thursday), with the aim of providing new peace of mind to pet owners and their pets. Prior to the launch of the service, the company announced on September 9, 2012, that it will launch "Online Animal Hospital Talkvets" on October 10, 2012. Ahead of the service launch, a crowdfunding campaign has been underway since September 9 (Mon.), and supporters are now being sought.


Online Animal Hospital Talkvets" URL

https://talkvets.jp/


Online Animal Hospital Talkvets" to be launched on October 10


Background

The "Online Animal Hospital Talkvets" service was launched on October 10, 2024, to address problems such as the inability to receive necessary medical examinations, such as long waits for a five minutes consultation  or not receiving a thorough examination, the lack of places for consultation at night or on holidays, disparities in the quality of local medical care, and the difficulty of obtaining a second opinion. The service aims to solve these problems by providing an online consultation service in which veterinarians act as a relay point between patients and hospitals, providing triage and guidance.



Features of the service

Online Triage

It is possible to consult with a veterinarian about the necessity of a medical examination from home via video call. Even if you keep an eye on your pet at home, you will be advised on the guidelines for medical examinations, which will be useful for you to make adjustments to your work schedule.


Providing Second Opinions

Until now, in order to get an opinion from another veterinarian, you had to take your pet to a different hospital, which was a burden on both pet owners and pets.


Hospital Selection Advisor

Using our own hospital map, veterinarians will help you choose the best hospital from a specialist's point of view, taking into consideration your location as well as information on hospitals that are open at night and what kind of hospital is best suited for your pet's current symptoms.



How to use the service

*Register as a friend on the official LINE

*Apply for the service on LINE

Make a reservation for your desired course, date and time from the LINE Rich Menu.

Access the video call screen from the LINE Rich Menu at the time of your appointment.


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Outline of the Service

Service Name: Online Animal Hospital Talkvets

Date of launch: October 10, 2024 (Thursday)

Service Hours: Monday, Friday, Saturday 13:00 - 17:00 / 21:00 - 27:00 (3:00 the next day)

       Tuesday, Wednesday, Thursday 21:00-27:00 (3:00 the next day)

Fee: ●Online consultation course: 3,500 yen (tax included)

        Up to 15 minutes, immediate appointment available

       Second opinion consultation course: 5,500 yen (tax included)/ Up to 30 min.

        Up to 30 minutes, reservable up to 1 day in advance

Payment method: Credit card payment (credit card pre-registration is required)

Application Method : After registering as a friend on the official LINE / applying for the service,

       After registering as a friend on the official LINE and applying for the service, reservations can be made through the LINE Rich MENU.

URL : https://talkvets.jp/



■Crowdfunding for supporters!

Prior to the opening, Talkvets has been conducting a crowdfunding campaign since September 9 (Mon.) to raise awareness of online usage in veterinary medicine among more pets and pet owners, and to propose a new way of working to veterinarians.


We want to "End Anxious Nights! Online Infrastructure Promotion Project by Veterinarians" URL

https://readyfor.jp/projects/143835



Company Profile

Company Name : Rewarding Co.

Representative: Chihiro Maeda, Representative Director/Veterinarian

Location: Assorti Honmachi 4F, 2-3-4 Honmachi, Chuo-ku, Osaka-shi, Osaka 541-0053, Japan

Establishment : August 2024

Business : Online consultation for veterinary medicine, provision of services related to veterinary medical care

Capital : 5 million yen

URL: https://talkvets.jp/



For customer inquiries regarding this matter, please contact

Rewarding, Inc. Customer Support Center

Inquiry form: info@talkvets.jp

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