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Waiting Time Display System "-Machikaku-" Major Update Released — Three New Functions Added: Approximate Time Display, Favorite Stores, and Background Customization —

~ More Convenient and Easier to View: Improving the Experience Value for Both Customers and Stores ~

株式会社シャレ

SYARE CORPORATION (Location: Naniwa-ku, Osaka; CEO: Koichi Kanemoto), a provider of information distribution, inbound support, and systems, has implemented a major update to its completely free waiting time display system "-Machikaku-" in December 2025. This update adds three new functions: "Approximate Time Display Function," "Favorite Stores Function," and "Background Customization Function," to improve convenience for customers and enable stores to express their uniqueness.


Waiting Time Display System "-Machikaku-" URL: https://rxwaittime.com/


待ち時間表示システム「-待革(まちかく)-」HP

Waiting time display system "-Machikaku-" HP


Background of the Update

Since its official release in October 2025, "-Machikaku-" has been used by pharmacies, hospitals, beauty salons, restaurants, dry cleaners, and many other types of stores. Based on feedback from stores and customers, we have implemented this major update to respond to requests such as "I want to know not only the waiting time but also when I will be called," "I use multiple stores, so I want to see them in a list," and "I want the screen to match the atmosphere of the store." All new functions continue to be available completely free of charge.


Features of the New Functions

Approximate Time Display Function (Customer-Side Function) - Peace of Mind from Knowing "What Time" at a Glance

In addition to the conventional "X minutes to go" waiting time display, the estimated time of guidance is now also displayed. Customers can check the time in the format "25 minutes to go (around 10:40)," making it easier for them to estimate the waiting time and coordinate with outings and other errands. This eliminates the need for time calculations and reduces customer stress.


新機能追加

New Functions


Favorite Stores Function (Customer-Side Function) - Manage Multiple Stores at Once

Multiple stores can be registered as "Favorites," such as a family pharmacy, a favorite beauty salon, or a frequently used dry cleaner. Registered stores can be accessed with a single tap from the list screen, allowing you to quickly check the congestion status of each store. This eliminates the need to scan a 2D code each time, greatly improving convenience for customers who use the service on a daily basis.


Background Customization Function - Express Your Store's Individuality

The background of the waiting time display screen can be customized for each store. Choose from six templates (three pastel color gradients and three geometric patterns: dot, stripe, and wave), or upload your own original image. Uploaded images are automatically blurred to create a store atmosphere while maintaining visibility of the waiting time.


Continues to Be Completely Free and Easy to Use

All functions, including the three new ones added this time, are available free of charge permanently. There is no additional cost for new installations or updates for existing stores. The system can be set up intuitively from the administration screen, and no technical knowledge is required.

待革で出来ること

What You Can Do with -Machikaku-



Flow of Use

1. Register for free on the web page (https://rxwaittime.com/) by entering store name, email address, and password.

2. Log in to the management screen and set the current number of people waiting and the time required per person.

3. Display the URL for the waiting time on a TV or PC monitor in the waiting room (if necessary).

4. Place 2D codes in the storefront (two formats available: for printing and for displaying on monitors).

5. (Customer) Scan the 2D code and check the waiting time and estimated time on their smartphone.

6. (Customer) Register as a Favorite to check the congestion status with a single tap from the next visit onward.


Service Overview

Service Name : Waiting Time Display System "-Machikaku-"

New Function Release : Wednesday, December 31, 2025

Operating Hours : 24 hours

Fee : Free of charge

Application Method : Register on the web page

URL : https://rxwaittime.com/


Company Profile

Company Name : SYARE CORPORATION

Representative : Koichi Kanemoto, Representative Director

Location : K2 Building 4F, 1-18-8 Nambanaka, Naniwa-ku, Osaka 556-0011, Japan

Established : September 1999

Business Description : Information distribution support, system provision, inbound-related business

Capital : 10 million yen

URL : https://osyare.biz/



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